Shipping policy
Last updated: September 26, 2026
This page explains how your Nifty Gift order gets made and gets to you. If anything here is unclear, email us at hello@niftygift.shop.
The short version
- Every shirt is printed to order in the USA by our print partner.
- Printing takes 2 to 5 business days. Then your order ships.
- Delivery usually takes 3 to 7 business days after that. Most orders arrive within 7 to 12 business days of when you place them.
- We ship to the United States and Canada.
- US shipping is $4.95 for the first shirt and $2.40 for each additional shirt in the same order. Canada is $9.69 for the first shirt and $4.39 for each additional shirt.
- A tracking link comes by email as soon as your order ships.
Business days are Monday through Friday, not counting US holidays.
Where we ship
We ship to addresses in the United States and Canada. We can't ship anywhere else yet.
Please use a street address. We can't guarantee delivery to PO boxes or APO/FPO/DPO addresses.
Sending a gift? Enter the recipient's name and address as the shipping address at checkout, and it goes straight to them. Order and tracking emails go to you, not the recipient.
Printing time
Your shirt doesn't exist until you order it. Our print partner prints it for you in the USA, and it ships within 2 to 5 business days of your order.
Your order ships from our print partner, not from our Sacramento office. The return address on the label may not be ours, so please don't mail anything back to it. To return something, email us first and we'll send you the right address. Our Refund Policy has the details.
Delivery time
After your order ships, delivery usually takes 3 to 7 business days in the US, and can take a little longer to Canada.
Put together, most orders arrive within 7 to 12 business days of when you place them. We can't guarantee delivery by a specific date. Weather, carrier backlogs and the holiday rush can all add time.
Shipping costs
Shipping is charged at checkout, and you see the total before you pay.
- United States: $4.95 for the first shirt, $2.40 for each additional shirt.
- Canada: $9.69 for the first shirt, $4.39 for each additional shirt.
Orders to Canada may be charged import duties or taxes by Canadian customs. Those are set by the Canadian government and aren't included in our prices.
Tracking your order
When your order ships, we email you a tracking number and a link to follow it. It can take a day or two for the carrier to show the first scan.
No email? Check your spam or promotions folder first. If it isn't there, write to us with your order number and we'll look it up.
If your order is delayed
If we can't ship your order within 5 business days, we'll email you as soon as we know, and before that deadline passes. The email will give you a new estimated ship date (or tell you we can't give one yet) and a choice: wait for your order, or cancel it for a full refund. Just reply to that email to agree to the wait or to cancel.
If you don't reply, here's what happens:
- If the new ship-by date is no more than 30 days after our original ship-by date, we'll ship by the new date.
- If it's more than 30 days later, or we can't give a date, we'll cancel your order and send a full refund unless you reply that you want to wait. That happens 30 days after our original ship-by date, if your order hasn't shipped by then.
If we can't ship by the new date either, we'll email you before that date passes. If you don't reply saying you still want to wait, we'll cancel your order and send a full refund.
You can cancel a delayed order any time before it ships. If your order is canceled, we'll refund you in full to your original payment method, usually within 1 business day and always within 7 business days. Your bank may take 5 to 10 business days to show it.
Changing or canceling an order
Need to change or cancel your order? Email hello@niftygift.shop as soon as you can and include your order number. Printing often starts the same day, so the sooner you write, the better our chance of catching it. Once your shirt has been printed or shipped, we can't change or cancel it.
If your address is wrong, email us before your order ships. We can't edit an address after checkout, so we'll cancel the order and refund you so you can reorder with the right address.
If your order is canceled, we'll refund you in full to your original payment method, usually within 1 business day and always within 7 business days. Your bank may take 5 to 10 business days to show it.
Once an order ships, you can still return it under the change-of-mind rules in our Refund Policy once it arrives.
Please check your address
We ship to the address you enter at checkout. Before you pay, please double-check it, including any apartment, unit or suite number. If you spot a mistake after you pay, email us before your order ships.
If a package comes back undeliverable because of an address error, we'll refund the item price. Or, once you confirm the right address, we can reship it, and you pay for the reshipping.
Lost or damaged packages
Lost in transit
Email us with your order number if either of these happens:
- Your tracking hasn't updated in 10 business days.
- It's been more than 15 business days since your order shipped, and it still hasn't arrived.
You choose: we'll reship your order or give you a full refund.
Marked delivered, but not there
Carriers sometimes scan a package as delivered a little before it arrives, or leave it with a neighbor or in a mailroom. Please look around your door, ask your neighbors, and check with your building's front desk or mailroom. You can also ask the carrier.
Still missing? Email us with your order number within 7 days of the delivery date. We'll help you file a claim with the carrier. If the package still hasn't turned up after that, we'll reship your order once.
Damaged, misprinted or wrong item
If your order arrives damaged, misprinted, or it isn't what you ordered, email us within 30 days of delivery with your order number and a photo. You choose a free replacement or a full refund. You don't need to send the item back.
Holiday shipping
Carriers get busy in December and run slower than usual. For the best chance of delivery before December 25, we recommend ordering by December 4, 2026. We can't guarantee delivery by a specific date.
Buying gifts early? Orders placed from November 1 through December 24 can be returned until January 31 of the following year, or 30 days after delivery, whichever is later. Our Refund Policy has the details.
Questions
Email us at hello@niftygift.shop and include your order number if you have one. We reply within 1 business day, Monday through Friday.
This policy doesn't limit any rights you have under law.
Nifty Gift is operated by CreatedOS LLC, 2108 N St, Ste N, Sacramento, CA 95816, USA.