FAQ
Answers to common questions about the shirts, orders, shipping, returns, and payment. If yours isn't here, email us at hello@niftygift.shop.
The shirts
What are the shirts made of?
Gildan 5000 heavy cotton: 5.3 oz, 100% cotton on solid colours, a classic unisex fit. Each one is printed to order in the USA with water-based ink that softens with the shirt instead of cracking.
How do they fit?
True to size. Between sizes, go up. Sizes run S to 5XL, and the size guide has the chest and length of each one.
Orders and shipping
When will my order arrive?
Most orders arrive within 7 to 12 business days.
Every shirt is printed to order in the USA and ships within 2 to 5 business days. Delivery usually takes 3 to 7 business days after that. Business days are Monday through Friday, not counting US holidays.
How much is shipping?
In the US, $4.95 for the first shirt and $2.40 for each additional shirt in the same order. To Canada, $9.69 for the first shirt and $4.39 for each additional shirt. You see the total at checkout before you pay.
If we can't ship your order within 5 business days, we'll email you a new estimated ship date, or let you know if we can't give one yet. You can wait, or cancel for a full refund. If the delay would be more than 30 days, we'll cancel and refund your order unless you tell us you'd like to wait.
Where do you ship?
We ship to the United States and Canada. Orders to Canada may be charged import duties or taxes by Canadian customs.
Please use a street address. We can't guarantee delivery to PO boxes or APO/FPO/DPO addresses.
How do I track my order?
When your order ships, we'll email you a tracking number and a link to follow it. The carrier may take a day or two to post the first update.
No shipping email after 5 business days? Check your spam or promotions folder, then email us and we'll look it up.
If your package seems stuck, see What if my package is lost or stuck? below.
What if my package is lost or stuck?
If tracking hasn't updated in 10 business days, or it's been more than 15 business days since your order shipped, email us with your order number. You choose: we'll reship your order or give you a full refund.
What if tracking says delivered but I don't have my package?
First, check around your door and mailbox, ask neighbors or building staff, and check with the carrier. Still can't find it? Email us with your order number within 7 days of the delivery date. We'll help you file a claim with the carrier. If your package still hasn't turned up after that, we'll reship your order once.
Can I change or cancel my order?
Yes, until it goes to print. Email hello@niftygift.shop as soon as you can with your order number and what you need. Printing often starts the same day, so the sooner you write, the better our chance of catching it.
Please check your shipping address carefully at checkout. We can't edit addresses after checkout. If you spot a mistake before your order ships, email us and we'll cancel and refund the order so you can place it again with the right address.
If a package comes back to us as undeliverable because of an address error, we'll refund the item price. Or, once you confirm the correct address, we can reship it, and you pay the reshipping cost.
If you cancel before your order is printed, you get a full refund. See How long do refunds take?
Once your shirt is printed, we can't change or cancel it. If you no longer want it, you can still return it (see below).
Damage, returns, and refunds
What if my order arrives damaged, misprinted, or wrong?
We're sorry, and we'll make it right. Email us within 30 days of delivery with your order number and a photo that shows the problem. We'll send your choice of a free replacement or a full refund. If a replacement isn't available, we'll refund you. You don't need to send the item back.
Can I return a shirt if I change my mind or pick the wrong size?
Yes. You can return unworn, unwashed shirts in their original packaging. Every shirt is printed to order, so for a different size, return the one you have and order the size you need. Here's how:
- Email us within 30 days of delivery with your order number to start a return. We'll reply within 1 business day with return instructions and the address to send it to.
- Please wait for our email before sending anything. Our return address is different from our business address.
- Mail the item within 14 days of our reply, unworn and in its original packaging. Put your order number inside the package.
- You pay the return shipping. We suggest a trackable service so you can follow your package.
- Once your return arrives and we check it, we refund the item price plus any sales tax charged on it.
- If a return arrives worn, washed or incomplete, we'll send it back to you at your cost.
Holiday orders get extra time. Orders placed November 1 through December 24 can be returned until January 31 of the following year, or 30 days after delivery, whichever is later. This also covers damaged, defective, or wrong items. Everything else stays the same.
How long do refunds take?
We issue approved refunds within 1 business day. If your order is canceled, including because of a shipping delay, we always issue your refund within 7 business days. Your bank may take 5–10 business days to show it.
Refunds go back to your original payment method and include any sales tax charged on the refunded item. We approve a refund:
- For a damaged, defective, or wrong item, once we've reviewed your photo.
- For a lost package, once it meets the 10 or 15 business day rule above.
- For a change-of-mind return, once your return arrives and we've checked it.
For a gift, the refund goes to the person who paid.
Payment and checkout
How is my payment handled?
Payments are processed through Shopify's secure checkout.
On your card statement, the charge shows as NIFTYGIFT.SHOP. It may also show with an "SP" prefix. If you spot a charge you don't recognize, email us and we'll help you match it to an order.
Gifts
Can I send an order straight to someone as a gift?
Yes. At checkout, enter the recipient's name and address as the shipping address. Order and tracking emails go to you, not the recipient.
Ordering for the holidays? We recommend ordering by December 4, 2026 for the best chance of delivery before December 25. Most orders arrive within 7 to 12 business days, but we can't guarantee delivery by a specific date.
Received a gift and something's wrong? Ask the person who sent it for the order number, then email us. The same damage and return rules apply, and any refund goes to the person who paid.
About Nifty Gift
Who are you?
Nifty Gift makes funny shirts for the hobby that eats your weekends, one home per hobby. Nifty Gift is operated by CreatedOS LLC, 2108 N St, Ste N, Sacramento, CA 95816, USA. Every shirt is printed to order and ships from our print partner in the USA.
Please don't mail returns to our business address. We'll email you the return address when you start a return (see how returns work).
The best way to reach us is email: hello@niftygift.shop. We reply within 1 business day, Monday–Friday.
Still have a question?
Email hello@niftygift.shop and include your order number if you have one. You can also read our full Shipping Policy, Refund Policy, and Contact information.
Nothing on this page limits any rights you have under law.